Frequently Asked Questions

• How much do your trees cost?
  Our trees are priced by the variety and by the size. Our tree display area by the barn will show you what types of trees we have and how much each will cost by foot.



• What are your hours?
  Please remember to check our calendar page for specific dates and times.
  
  Pre Thanksgiving dates:
  Saturday, November 19th: 10:00am - 4:00pm
  Wednesday, November 23rd: 12:00pm - 4:00pm
  
  Thanksgiving weekend:
  Friday, Saturday & Sunday: 9:00am – 5:30pm.
  
  After Thanksgiving:
  Monday – Friday: 12:00pm – 5:30pm
  Saturday and Sunday: 9:00am - 5:30pm
  
  Please remember to arrive by 4:30 to have enough time to choose your tree before dark. Customers will not be permitted to head out to the tree field after 4:40.



• Will you be open before Thanksgiving?
  We will be open:
  Saturday, November 19th from 10:00am – 4:00pm
  Wednesday, November 23rd from 12:00pm – 4:00pm



• Are you open Thanksgiving Day?
  No, we are closed Thanksgiving Day.



• What forms of payment do you accept?
  We accept cash or credit cards. We do not run debit cards - we will only run them as credit cards. A $2.00 processing fee will be added to credit card transactions.



• Can we cut down our own tree?
  We would prefer if you would allow us to cut your tree for you. But if you cut your own tree, One of our employees must be present to tag it and show you where on the tree to cut. Trees may not be "topped" at our farm. You may not bring a chainsaw to the farm.



• Do we have to bring a mask?
  YES - If you want to enter the gift shop! All persons, young and old, entering the gift shop will need to wear a mask with nose and mouth covered. No cheating please!! If you forget your mask, you may go to the gift shop checkout window and request a mask - while supplies last!! You will be asked to kindly to wait your turn in line as customers may be in line to pay for their trees.



• Why do we have to wear a mask in the gift shop?
  We would like to protect our customers, employees, and family from Covid and other illnesses. We are a small family business that has "at risk" family members that we love. We would also like to keep our business open for the entire season. If we get sick, we could have to close down. And while you will have come and gone with your tree, other families would miss out. If you want us here next year, please help by wearing your mask. If that is something you cannot do, our gift shop window will be open for you to pay outside. We sincerely thank you for your help and cooperation with this.



• Do you have restrooms?
  We have Porta Potties that we advise you use at your own risk due to Covid-19.



• Do you have tall trees?
  We are called Tall Timbers. But the name Tall Timbers was chosen for sentimental reasons. The name comes from the very tall white pine at the corner of our barn line- planted by our great, great grandfather and the line of old Maples in front of our barn, saved by our grandmother to be a windscreen for her apple orchard. Each year we do have some tall trees, but they sell out fast and they are not the primary focus of our business. (In fact that didn’t occur to us in 1988 when the business was named!). The best selection of tall trees can always be found early in the season.



• Can we still walk out to the field to find our tree this year?
  Yes! We would prefer that you do! We have found this to be effective in reducing heavy customer traffic and wait time. We will have a map available for you to pull up on your cell phone and we will provide directions and signs in the field. When you have found your tree, wave down a driver and he will cut down your tree and drive it back to the barn to be processed!



• What will your customer capacity be for the Gift shop?
  We plan to keep the customer capacity in the gift shop reasonable. If the gift shop becomes too busy, we may ask that you wait before coming inside after space opens up. We will still be open at the window so that you can pay for your trees and wreaths without waiting to go in the gift shop.



• Can we drive our car out to the field?
  Nope! We ask that you park by the barn and walk to the welcome area by the barn where you will wait for directions for walking out to the field. Absolutely no customer vehicles will be allowed in the tree fields.



• What date will you be closing for the season?
  Our last day for the season will be Tuesday, December 13th, 2022. We will be closing at 5:00pm on that day.